CRM setup, segmentation and email that turns a first purchase into a relationship.
- Group
- Conversion
- Usually
- Project
- From
- €650
WHAT IT IS
The systems that keep customers after the first sale: a CRM with a sensible database structure, segments, newsletters and automated flows that sound like the brand.
A customer list nobody uses, or email sent to everyone at once. Repeat customers and lapsed ones are treated exactly the same.
WHAT WALL OFFICE CAN DO
- CRM setup and database structure
- Customer segmentation
- Email strategy
- Newsletters and campaigns
- Automated flows, welcome, abandoned cart, post-purchase and win-back
- Lifecycle messaging
- Retention and reactivation planning
WHAT YOU GET
- Configured platform and segments
- Automated flow set
- Campaign templates
- Retention plan and reporting
Brands with an audience they are not speaking to, or a list they are not using.
HOW TO WORK TOGETHER
Email & CRM setup
€650–€900
Retention system
€900–€1,400
Email management
From €750
RELATED WORK
Tell me whatyou're working on.
Send some context and I'll suggest the most sensible way to approach it, whether that is this service, an audit first, or something smaller.
Get in touch